Fisher Paykel Range RA535 Series User Manual

Freestander Ranges  
RA535 Series  
 
CONTENTS 1  
Introduction  
Safety Instructions  
Accessories  
Anti Tip Brackets  
Side Mounted Power Outlets  
First Use  
2
2
2
3
3
Setting Clocks & Timers  
Automatic Cooking  
Ringer Timer Model  
4
4
5
Analogue Clock Model  
Electronic Clock Model  
Automatic Cooking with  
Analogue Clock Models  
Automatic Cooking with  
Electronic Clock Models  
6
7
How to Use Your Oven  
Controls  
Main Features  
Cooking Functions  
8
8
8
How to Use Your Cooktop  
Baking Guide  
Radiant Cooktop  
11  
12  
14  
15  
16  
17  
Baking Suggestions & Chart  
Grilling Suggestions & Chart  
Roasting Suggestions & Chart  
Cleaning  
Grilling Guide  
Roasting Guide  
Cleaning  
Customer Care  
Manufacturer's Warranty  
 
INTRODUCTION  
2
Congratulations  
Congratulations on the purchase of your new  
Range. We strongly recommend that you read the  
Use & Care Instructions carefully to take full  
advantage of the features offered by this product.  
Safety Instructions  
1. Household appliances are not intended to be  
played with by children.  
2. Children or persons with a disability that may  
limit their ability to use the appliance, should  
have a competent person instruct them in its  
use. This person should be satisfied that they  
can then use the appliance without danger to  
themselves or their surroundings.  
3. This appliance should be connected to a  
circuit which incorporates an isolating switch  
providing full disconnection from the power  
supply.  
4. If your Range is placed on a base to align it  
with the bench, take measures to prevent the  
base of the Range from slipping.  
5. Take care when opening the oven door. Let  
hot air and steam escape before removing or  
replacing food.  
Warning  
During use this appliance becomes hot. Care  
should be taken to avoid touching elements inside  
the oven.  
Accessories  
Depending on what model you have purchased  
your range is supplied with:  
1 Grill Plate  
1 Roast Dish  
1or 2 Bake Trays  
1 or 2 Bake Racks  
1 or no Guard Rack  
1 or no Element Guard  
Anti Tip Brackets  
Anti tip brackets are  
supplied with the  
accessories, so that  
the product can be  
secured to the wall  
to prevent it from  
tipping over.  
 
INTRODUCTION  
3
The two side mounted power outlets are internally  
fused with one 10 amp fuse. Care should be taken  
not to overload them.  
Side Mounted Power  
Outlets  
(New Zealand Only)  
If required the fuse can be repaired by following  
these steps:  
1. Turn the power to the oven off. Extra care  
should be taken to make sure there is no power  
to the oven before repairing the fuse.  
2. Pull the oven out from the wall os the back is  
accessible and locate the fuse cover on the  
right-hand side.  
3. Using a Phillips style screwdriver, remove the  
screw holding the fuse cover in place and  
remove the fuse cover.  
4. Remove the fuse carrier from its base and  
replace the blown fuse wire with a new 10 amp  
fuse wire. 10 amp is the maximum allowable  
fuse wire that can be used in this fuse.  
5. Refit the fuse and the fuse cover.  
First ensure the product is switched on at the wall.  
To enable the Range to work, you must first set  
the clock. Depending on what model you have  
purchased, your range will have one of the clocks  
illustrated below. Follow the instructions to set.  
First Use  
Remove accessories and condition the oven by  
running at Bake 200°C for one hour before using.  
There will be a distinctive smell, this is normal but  
make sure your kitchen is well ventilated during  
the normal conditioning period.  
We do not advise placing aluminium foil or dishes  
with reflective qualities on the oven bottom. This  
will cause a heat buildup which will result in  
irreversible damage to the enamel.  
Warning  
Electronic Clock  
Analogue Clock  
 
SETTING CLOCKS & TIMERS  
4
This has a manual timer which can be set for up to  
55 minutes.  
Ringer Timer Model  
The timer can be used at any time even if the  
oven is not in use. The timer can be set for up to  
55 minutes.  
Setting the Ringer  
Timer  
If the oven is in use, the timer does not turn the  
oven off.  
1. To use the timer, turn the timer control knob  
clockwise to the 55 minute mark, then turn  
back to show the number of minutes you want.  
2. The timer will count down and will ring when  
the set time is reached.  
This clock has an analogue display and an  
automatic function.  
Analogue Clock Model  
To set the clock push the Cook Time knob in and  
turn anti clockwise until the clock shows the  
Setting The Analogue  
Clock  
correct time. Make sure the  
shows. Press and  
turn the Start Time knob anti clockwise until the  
red triangle clicks into alignment with the hour  
hand.  
The Timer can be used at any time even if the  
oven is not in use, however if the oven is in use it  
will turn the oven off when the set time has  
elapsed.  
Setting the Minute  
Timer  
To set the Timer, turn the Cook Time knob anti  
clockwise until you have the number of minutes  
you want in the centre of the display window.  
When the time you have set is finished, the Timer  
will ring and the oven will turn off, if it is on.  
To turn the timer bell off, turn the left hand knob  
to  
. The Timer will continue to ring until  
turned off. Make sure the oven is returned to  
manual mode by turning the Cook Time knob until  
the  
shows.  
 
SETTING CLOCKS & TIMERS  
5
Electronic Clock  
Setting the Clock  
This clock has a 24-hour display and a minute  
timer function. It will flash 0.00 alternatively  
with ‘Auto’ when it has been turned on at the  
wall. To enable the range to work you must first  
set the clock.  
1. Press and hold the  
and  
buttons.  
2. Set the correct time using -/+ buttons.  
3. If you make a mistake, press  
and  
buttons and start again.  
The Minute Timer may be used at any time even  
when the oven is not in use or when it is set  
automatically.  
1. Press  
button briefly.  
2. Set the required time using -/+ buttons. The  
display will show the time of day with the  
symbol indicating that the Timer is set.  
3. To check the remaining time press the  
button and the remaining time will be  
displayed for four seconds before showing  
time of day. When the set time elapses, the  
Timer will beep.  
4. To turn beeps off, press any function button.  
The Timer does not turn the oven off.  
Clock showing Minute Timer in use  
 
6 AUTOMATIC COOKING  
Automatic Cooking  
with the Analogue  
Clock Models  
1. Check that the clock shows the correct time.  
2. Choose the Function and Temperature that you  
want. The oven indicator light will glow and  
the elements will come on.  
3. Decide when you want the oven to come on.  
This is the time you want the oven to turn off,  
minus the cooking time you have set.  
4. Turn Cook Time knob anti clockwise until you  
have the number of minutes you want to cook  
for in the centre of the display window.  
5. Press and turn the Start Time knob anti  
clockwise until the red triangle is pointing to  
the time you want to start cooking. The  
indicator light will go out.  
The oven is now set for automatic cooking.  
When Automatic  
Cooking Finishes  
When the time you have set is finished the timer  
will rung until it is turned to the symbol and the  
oven will then turn off.  
To Turn the Oven Off,  
and/or Cancel  
Turn the cooktime knob until the symbol shows  
in the display window, turn the oven to manual  
mode. Press and turn the start time knob until the  
triangle clicks into alignment with the hour hand.  
turn temperature and function to off.  
Automatic Cooking  
 
AUTOMATIC COOKING 7  
Automatic Cooking  
with Electronic Clock  
Models  
You do not have to set a start time for electronic  
clocks. The clock will automatically deduct the  
cook time from the stop time to start.  
1. Check that the clock shows the correct time of  
day.  
To Start Automatic  
Cooking with  
Electronic Clock  
2. Select Function and Temperature that you  
need. The oven indicator light will glow and  
the element will come on.  
3. Decide how long the food will take to cook  
allowing time for preheating if needed.  
4. Press COOK TIME  
button, 0.00 will show,  
then using - / + buttons, select time.  
5. To set oven to turn off press STOP TIME. Enter  
the time at which you would like food to  
finish cooking using - / + buttons.  
6. If there is time to wait before the Cook Time  
starts, the time of day and "Auto" are shown  
and the clock display dims. The oven  
element turns off when the setting is  
complete.  
7. During automatic cooking, the  
and "Auto"  
are shown in the clock display.  
8. When the cook time is finished the oven will  
beep, the  
goes out and the oven turns off,  
"Auto" flashes.  
9. Turn Temperature and function to OFF and  
press MANUAL  
button to return tomanual.  
Auto Stop Cooking  
Use Auto Stop Cooking if you are at home to start  
cooking but want the oven to turn off  
automatically. To set for Auto Stop Cooking,  
follow the first four steps for automatic cooking.  
To Cancel Automatic  
Cooking  
1. Press  
"Auto" will flash. Press the  
Function and Temperature off.  
button and press -/+ button to 0.00.  
button, turn  
2. Press  
button and set Cook Time  
will show. Press STOP TIME button and set  
Stop Time will show.  
3. Turn temperature and function off.  
To Check Automatic  
Cooking  
Press the  
button and the set Cook Time will  
show. Press the STOP TIME button and the set  
Stop Time will show.  
 
8
HOW TO USE YOUR OVEN  
Select required function using Function knob then  
Controls  
select the temperature you want with the  
Temperature knob. The oven light will come on  
automatically when a function is selected. The  
oven indicator light will glow until the oven has  
reached the set temperature. When you have  
finished cooking turn the oven off.  
Your oven will offer you the choice of Bake and  
Grill functions. Some models may have Fan Bake,  
Fan Grill and Defrost. The heat is thermostatically  
controlled.  
Main Features  
Main Oven  
Turn the oven on by selecting the required  
temperature. The oven light will come on  
automatically. The oven indicator light will glow  
until it has reached the set temperature. For  
grilling turn the temperature to grill. When you  
have finished cooking, turn the oven off.  
Using Your Oven  
Warmer Drawer  
Warmer Drawers have a low powered element and  
will keep food and plates warm. Rotate the knob  
to turn the warmer drawer on and off.  
Storage drawers do not have an element so cannot  
keep food warm.  
Storage Drawer  
Shelf Position  
Shelf positions are numbered from the top down.  
The cooking tables supplied give you suggested  
shelf positions. You may wish to change these to  
suit yourself.  
Depending on the model of your Range the oven  
light can be turned on with a switch or will  
automatically turn on when the oven function is  
selected. The oven elements will not turn on until  
the oven temperature is selected.  
Oven Light  
There are a variety of cooking functions depending  
on the model of oven you have purchased. These  
include;  
Cooking  
Functions  
§ Bake  
§ Grill  
§ Fan Bake  
§ Fan Grill  
§ Defrost  
 
9
HOW TO USE YOUR OVEN  
Bake  
Heat comes from one element, at the top and one  
element at the bottom of the oven. For baked  
products you will achieve a better result if the  
oven is preheated first.  
Both elements are controlled by the thermostat  
and will cycle on and off to maintain the set  
temperature.  
This is the traditional method for cooking baked  
food. One tray of food is usually cooked at any  
time. Your new Oven may differ in temperature  
from your previous Oven and will therefore need  
some experimentation in the early stages.  
Fan Bake  
Heat comes from one element, at the top and one  
element at the bottom of the oven. The fan  
circulates the hot air to be circulated around the  
oven cavity enabling cooking in a variety of  
positions at the same time.  
The Multifunction system means that some trays of  
food may brown more quickly than others.  
Therefore it may be necessary to remove trays at  
different times.  
Fan Bake is suitable for multiple shelf cooking,  
reheating cooking foods, pastries and complete  
oven meals.  
Defrost  
The Defrost function uses low temperature air that  
is circulated by the fan. This enables food to be  
thawed without cooking. Defrost is also suitable  
for rising yeast dough and drying fruit, vegetables  
and herbs.  
 
HOW TO USE YOUR OVEN  
10  
The Grill works by directing radiant heat which  
Grill  
comes from the powerful upper element onto the  
food. Leave the oven door open, at the first stop  
position, to ensure that the element remains on  
and does not cycle off. Grill function is suitable  
for tender cuts of meat, steak, chops, sausages,  
fish, cheese toasties and other quick cooking  
foods.  
To use the grill select Grill on the function knob.  
Set to the required heat by using the Temperature  
knob. The hottest temperature is achieved at Hi.  
We recommend that this temperature be used for  
grilling meats.  
For best results when grilling, leave the oven door  
open at the first stop position.  
The grill function cooks a large area of food by  
using heat from an upper element and is suitable  
for family meals or larger amounts of food.  
Accessible parts may become hot when grill is in  
use. Children should be kept away.  
Warning  
Fan Grill  
Fan Grill combines the benefits of both fan bake  
and traditional grill function. The grill element  
cycles on and off to maintain the set temperature  
while the fan circulates the heated air. The oven  
door remains closed for Fan Grill.  
Fan Grill is suitable for products that you would  
usually pan fry, e.g., meat balls, hamburger  
patties, sausages. It also cooks large cuts of meat  
well giving a result that is similar to rotisserie  
cooked meat.  
Dishes such as lasagne, macaroni cheese and  
desserts such as meringue topped puddings and  
fruit crumbles also Fan Grill well.  
The Fan Grilling Guide will help you with times  
and temperatures.  
You may notice condensation around the vent  
when Fan Grilling. This is normal and is due to  
moisture evaporation from your food.  
 
11  
HOW TO USE YOUR COOKTOP  
The radiant coil cooktop has tubular heating  
elements. The elements are designed to lift and  
rotate allowing easy access to the element bowls  
for cleaning. Replacement bowl inserts are  
available from the dealer where you purchased  
your range.  
Radiant Cooktop  
As the control knob is turned from Lo to Hi the  
heat output is increased. Turn the control knob to  
Hi to begin cooking, adjusting as necessary.  
Control  
Utensils  
It is important that the pans are the same size or  
slightly larger than the element. A pan with a flat  
base will make better contact with the element  
resulting in shorter cooking times.  
Aluminium and copper cookware can cause a  
metallic residue to remain on the cooktop. If left  
this become difficult to remove.  
Jagged edges on saucepans or heavy frypans may  
scratch the element.  
Round based woks should NOT be used on radiant  
elements without a wok ring as they will damage  
the element bowls.  
 
BAKING GUIDE  
12  
Baking Suggestions  
& Chart  
Bake and Fan Bake each give different results for  
the same product.  
Our baking chart will give you suggested times  
and temperatures.  
Bake function is suitable for single trays of  
biscuits, scones and muffins, cakes, slices,  
casseroles, baked puddings, roasts and delicate  
egg dishes.  
Use these times and temperatures as a guide  
only.  
«
Suggested  
Bake  
Cooking Function  
for Baking  
Function  
Shelf  
Temp °C  
Time  
(mins)  
Baked Products  
Biscuits (Single trays)  
Slices  
2 or 3«  
2,3«  
2,3«  
3«  
170-190  
170-190  
150-170  
160-190  
140-160  
170-190  
180-220  
210-230  
190-220  
200-220  
8-20  
20-30  
20-35  
40-90  
11/2-6hrs  
20-30  
12-20  
10-20  
10-40  
10-20  
Shortbread  
Cake Plain  
Rich Fruit  
3«  
Sponge  
2,3«  
2,3«  
2«  
Muffins  
Scones  
Bread/Loaves/Rolls  
Pizza  
3«  
2,3  
Egg Recipes  
Baked Custard  
Pavlova  
3«  
3«  
3«  
3
170-190  
150/100  
100-110  
200-220  
30-45  
30 -90  
75-90  
20-30  
Meringue  
Bacon & Egg Pie  
Casseroles  
3,4«  
160-180  
11/2-3 hrs  
Family Favourites  
Chicken Pieces  
Whole  
2,3  
3
170-190  
160-180  
160-170  
170-180  
190-200  
30-60  
60-65  
Turkey  
3,4  
3
30-35/500g  
25-35  
20-30  
Macaroni Cheese  
Lasagne  
3
 
BAKING GUIDE  
13  
Important  
These times and temperatures are a guide only  
and are based on the oven being preheated first.  
Shelf positions are numbered from the top down.  
You may need to alter the time to achieve your  
desired result. When multi-shelf cooking some  
products may need to be removed before others.  
Times will vary depending on the type of cooking  
container, temperature of ingredients and size of  
article being cooked.  
Fan Bake  
Function  
Time  
(mins)  
Shelf  
Temp °C  
Time  
(mins)  
8-20  
1,2,3,4  
2,3  
160-180  
160-180  
140-160  
150-170  
130-150  
160-180  
160-200  
190-210  
170-200  
180-200  
8-20  
20-30  
20-35  
40-90  
11/2-6hrs  
20-30  
12-20  
10-20  
10-40  
10-20  
20-30  
15-30  
40-90  
11/2-6hrs  
20-30  
12-20  
10-20  
10-40  
10-20  
2,3  
3
3
2,3  
2,3  
2,3  
2,3  
2,3,4«  
30-45  
30 -90  
75-90  
20-30  
2,3  
140/190  
90-100  
180-200  
30-90  
60-90  
20-30  
2,3,4«  
2,3,4«  
11/2-3 hrs  
2,3,4«  
150-170  
11/2-3 hrs  
30-60  
2,3«  
3«  
150-170  
150-160  
30-60  
60-65  
60-65  
30-35/500g  
25-35  
20-30  
3«  
3«  
150-160  
170-180  
25-35  
20-30  
 
GRILLING GUIDE  
14  
Grilling Suggestions  
& Chart  
The length of time your food takes to grill will be  
affected by its thickness and temperature.  
Always grill with the door open to the first stop  
position unless fan grilling when the door may be  
left closed.  
The times given are a  
guide only and you may  
need to increase or  
decrease these depending  
on your preferences.  
The door and hob may become hot. Take care to  
keep children away. Food to be grilled should be  
placed on the grill tray in the grill/roast dish and  
then placed into the grill rack. Addition of water  
to the pan will cause the food to be steam  
delaying browning.  
Shelf positions are numbered from the top down.  
Grill  
Function  
Fan Grill  
Function  
Shelf  
Temp  
°C  
Time  
(mins)  
Shelf  
Temp  
°C  
Time  
(mins)  
Beef  
Kebabs  
Meatballs  
3
3
190  
200  
10-15  
10-15  
Steak  
Rare  
Medium  
Well Done  
2
2
2
2
Hi  
Hi  
Hi  
Hi  
8-12  
12-15  
15-20  
10-15  
Hamburgers Well Done  
Chicken  
Whole  
Pieces  
3
2,3  
3
180  
190  
170  
225  
30/500g  
15-20  
18-20  
10-15  
Breast Fillet  
Chicken Kebabs  
Lamb  
3
Roast  
Rack  
3,4  
3
160  
180  
35/500g  
35-45/  
500g  
Steak / Chops  
3
3
3
210  
210  
210  
15-20  
15-20  
20-25  
Chops  
Medium Rare  
Well Done  
2
2,3  
Hi  
Hi  
12-15  
15-20  
Pork  
Roast  
3,4  
3
3
180  
200  
200  
30/500g  
10-15  
12-15  
Chops  
Ham Steak Well Done  
Sausages Well Done  
Well Done  
2,3  
2
2
Hi  
Hi  
Hi  
15-20  
12-15  
10-15  
2
200-220 10-15  
 
ROASTING GUIDE  
15  
A large piece of meat requires fewer minutes per  
500g than a smaller piece. Roasting times will be  
affected by the shape and size of the meat being  
roasted. Meat with a bone will cook more quickly  
than a rolled roast.  
Roasting Suggestions  
& Chart  
Always use a roasting dish without a cover and do  
not add water to your roast as this has a steaming  
effect.  
Use a meat thermometer or meat probe to ensure  
an accurate result. As the internal temperature of  
the meat will continue to rise during standing,  
please allow for this in your calculation. This is  
particularly important if you want a rare or  
medium rare roast.  
These temperature and times are a guide only and  
you may need to increase or decrease these  
depending on your preferences.  
Average Roasting  
Times & Temperatures  
Temp °C  
Minutes  
per 500g  
Internal  
Temp °C  
Beef  
Rare  
Medium  
Well Done  
160-170  
160-170  
160-170  
30-35  
35-45  
45-60  
60-65  
65-75  
75-80  
Hogget/Lamb Medium  
160-170  
160-170  
30-40  
45-60  
75-80  
80-85  
Well Done  
Pork  
Well Done  
Well Done  
Rare  
180-185  
160-180  
220  
40-45  
25-30  
78  
Chicken  
Venison*  
3.5 per cm  
65-70  
thickness  
* Brown prior to roasting in an oiled frypan on high heat.  
 
CLEANING  
16  
Cleaning  
Wipe the outside surfaces frequently using warm  
water and a household detergent or a spray on,  
wipe off cleaner.  
Oven Door  
1. To remove the oven door for easier cleaning,  
open the door to the first stop position.  
2. Lift the door to disengage the hinges by holding  
the handle only. Do not lift the door in the  
vicinity of the hinges, as they are spring loaded  
and will snap back.  
3. To replace, place hinge arms in the slots, lift  
the door by the handle and push from the  
bottom of the door to engage the hinges.  
Oven & Oven Racks  
Clean the inside of the oven while still warm using  
household detergents or an ammonia based  
cleaner, e.g. Handy Andy. "Off the shelf" oven  
cleaners may be used providing the instructions  
supplied by the manufacturers are followed  
carefully.  
Oven Light  
Turn oven off at wall before touching the oven  
light. The glass cover can be unscrewed for  
cleaning. Always replace the glass cover before  
using the oven.  
Fan Cover & Fan  
For cleaning, remove screw from bottom of fan  
shroud and lift up and towards you. Soak in warm  
water and detergent, rub with steel wool if badly  
stained. The fan is removed by turning the centre  
nut clockwise. Wash, dry and replace. The cover  
will only fit into the oven in one position. Use the  
slots as a guide. Refit and tighten the screw.  
Warmer Drawer  
Cooktop  
The warmer drawer can be removed for cleaning.  
Pull out until it stops, then lift it clear of the  
Range. We recommend that the warmer drawer is  
removed or paper towels are placed under the door  
when cleaning the oven to avoid accidental spills  
of oven cleaner onto the warmer drawer.  
The element bowls should be cleaned regularly to  
avoid food residue being burned on the enamel.  
Wipe out using warm water and detergent or a  
liquid cleaner containing ammonia.  
The element bowls have an acid resistant finish  
but spillovers of acid foods should be wiped up as  
soon as possible to avoid damaging the enamel.  
All surfaces can be wiped with a damp cloth and  
liquid detergent or non abrasive cleaner.  
 
FISHER & PAYKEL  
MANUFACTURER'S WARRANTY  
17  
When you purchase any new Fisher & Paykel  
Whiteware Product you automatically receive a  
two year Manufacturer's Warranty covering parts  
and labour for servicing within New Zealand and  
Australia.  
Repair or, at its option, replace without cost to the  
owner either for material or labour, any part of the  
Product, the serial number of which appears on the  
Product, which is found to be defective within  
TWO YEARS of the date of purchase.  
Fisher & Paykel  
Undertakes to  
A. Service calls to which are not related to any  
defect in the Product. The cost of a service  
call will be charged if the problem is not found  
to be a Product fault. For example:  
1. Correct the installation of the product.  
2. Instruct you how to use the product.  
3. Replace house fuses or correct house wiring  
or plumbing.  
This warranty DOES  
NOT cover  
4. Correcting fault(s) caused by the user.  
B. Defects caused by factors other than:  
1. Normal domestic use or  
2. Use in accordance with the Product's User  
Guide.  
C. Defects to the Product caused by accident,  
neglect, misuse or Act of God.  
D. The cost of repairs carried out by non-  
authorised repairers or the cost of correcting  
such unathorised repairs.  
E. Normal recommended maintenance as set out  
in the Product's User Guide.  
Such service shall be provided during normal  
business hours. This Warranty Certificate should  
be shown when making any claim.  
Service under this  
Manufacturer's  
Warranty must be  
provided by Fisher &  
Paykel.  
This Warranty is an extra benefit and does not  
affect your legal rights.  
This Warranty applies only to product  
purchased in New Zealand and Australia.  
Please keep this Use & Care Manual in a safe  
place. Do not return to Fisher & Paykel.  
 
PRODUCT DETAILS & CUSTOMER CARE  
18  
PRODUCT DETAILS  
Fisher & Paykel Ltd  
Model/Serial No.  
Date of Purchase  
Purchaser  
Dealer  
Suburb  
Town  
Country  
Before You Call  
Check ...  
Before you call for service or assistance ...  
Check the things you can do yourself.  
Refer to your Use & Care Manual and check...  
1. Your product is correctly installed  
2. You are familiar with its normal operation  
If after checking these points you still need  
assistance, please refer to the following...  
NEW ZEALAND  
In New Zealand if you need assistance ...*  
Call your Fisher & Paykel retailer who is trained to  
provide information on  
Toll Free:  
0800 FP CARE  
0800 37 2273  
your product, or if we can  
be of any further help, please contact our  
Customer Care Centre.  
Fax: (09) 273 0656  
Postal Address: PO Box 14-917,  
Panmure, Auckland  
If you need service ...*  
Fisher & Paykel has a network of independent  
Fisher & Paykel AUTHORISED SERVICE CENTRES  
whose fully trained technicians can carry out any  
service necessary on your product. Your dealer or  
our Customer Care Centre can recommend an  
AUTHORISED SERVICE CENTRE in your area.  
 
CUSTOMER CARE  
19  
Before You Call  
Check ...  
Before you call for service or assistance ...  
Check the things you can do yourself.  
Refer to your Use & Care Manual and check...  
1. Your product is correctly installed  
2. You are familiar with its normal operation  
If after checking these points you still need  
assistance, please refer to the following...  
AUSTRALIA  
In Australia if you need assistance ...*  
Call the Fisher & Paykel CUSTOMER CARE  
CENTRE and talk to one of our Customer Care  
Consultants.  
Toll Free: 1300 650 590  
from anywhere within  
Australia  
Phone: (07)3826 9100 Fax: (07) 3826 9298  
Postal Address: PO Box 798 Cleveland, QLD 4163  
If you need service ...*  
Fisher & Paykel Australia Pty Ltd has a network of  
independent Fisher & Paykel AUTHORISED  
SERVICE CENTRES whose fully trained technicians  
can carry out any service necessary on your  
product. Your State Office or our Customer Care  
Centre can recommend an AUTHORISED  
SERVICE CENTRE in your area.  
Australian State Offices  
Unit 1/400 Nudgee Rd, Hendra, Brisbane Qld 4011  
Ph: (07) 3860 9170 Fax: (07) 3860 9179  
QUEENSLAND  
VICTORIA  
1507 Centre Rd, Clayton, Melbourne, Vic 3168  
Ph: (03) 9542 4660 Fax: (03) 9542 4668  
WESTERN AUSTRALIA  
NORTHERN TERRITORY  
Lot 12/137 Pilbara St., Welshpool, WA 6106  
Ph: (08) 9356 4520 Fax: (08) 9356 4529  
Unit 1, 46 McMinn St., Darwin, NT 0800  
Ph: (08) 8981 0440 Fax: (08) 8981 0755  
NEW SOUTH WALES  
SYDNEY  
16 Parramatta Rd, Lidcombe, NSW 2141,  
Private Bag 7, Silverwater DC NSW 1811  
Ph: (02) 8745 8220 Fax: (02) 8745 8288  
NEW SOUTH WALES  
NEWCASTLE  
27 Pendlebury Road, Cardiff, NSW 2285  
Ph: (02) 4954 6011 Fax: (02) 4954 6145  
SOUTH AUSTRALIA  
10-12 Lafitte Road, Wingfield, SA 5013  
Ph: (08) 8344 0450 Fax: (08) 8344 0459  
* If you Call or Write,  
please provide ...  
Please provide, name and address, model number,  
serial number, date of purchase and a complete  
description of the problem. This information is  
needed to provide a better response to your request  
for assistance.  
 
Copyright Reserved © Fisher & Paykel 2000.  
The product specifications in this booklet apply to the specific products and models  
described at the date of issue. Under our policy of continuous product improvement, these  
specifications may change at any time. You should therefore check with your Dealer to  
ensure this booklet correctly describes the product currently available.  
New Zealand Customer Care Centre, toll free - 0800 37 2273  
- 0800 FP Care  
Australian Customer Care Centre, Priority - 1300 650 590  
Date of Issue: November 2000  
Part No. 599080B  
 

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