Extron electronic TV Video Accessories EDID 101D User Manual

User’s Manual  
EDID 101D & EDID 101V  
EDID Emulator with EDID Minder™  
68-1773-01  
Rev. A  
06 09  
 
警告  
安全须知 中文  
这个符号提示用户该设备用户手册中  
电源 设备只能使用产品上标明的电源。 设备  
必须使用有地线的供电系统供电。 第三条线  
(地线)是安全设施,不能不用或跳过。  
有重要的操作和维护说明。  
拔掉电源 为安全地从设备拔掉电源,请拔掉所有设备后  
或桌面电源的电源线,或任何接到市电系统的电源线。  
这个符号警告用户该设备机壳内有暴  
露的危险电压,有触电危险。  
电源线保护 妥善布线, 避免被踩踏,或重物挤压。  
维护 所有维修必须由认证的维修人员进行。 设备内部  
没有用户可以更换的零件。为避免出现触电危险不要自  
己试图打开设备盖子维修该设备。  
注意  
阅读说明书 户使用该设备前必须阅读并理  
解所有安全和使用说明。  
通风孔 有些设备机壳上有通风槽或孔,它们是用来防止  
机内敏感元件过热。 不要用任何东西挡住通风孔。  
保存说明书 用户应保存安全说明书以备将来使  
用。  
锂电池 不正确的更换电池会有爆炸的危险。 必须使用  
与厂家推荐的相同或相近型号的电池。 按照生产厂的  
建议处理废弃电池。  
遵守警告 用户应遵守产品和用户指南上的所有安  
全和操作说明。  
避免追加 不要使用该产品厂商没有推荐的工具或  
追加设备,以避免危险。  
声明  
所使用电源为 A 级产品,在生活环境中,该产品可能会造成无线电干扰。在这种情况下,可能需要用  
户对其干扰采取切实可行的措施。  
FCC Class A Notice  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this  
device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation. The Class A limits are designed to  
provide reasonable protection against harmful interference when the equipment is operated in  
a commercial environment. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this equipment in a residential area is likely to  
cause harmful interference, in which case the user will be required to correct the interference at his  
own expense.  
This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used  
with the unit to ensure compliance with FCC emissions limits.  
N
VCCI Class A notice for ITE products  
この装置は、クラスA 情報技術装置です。 この装置を家庭環境で使用すると電波妨害を引き起こ  
すことがあります。 この場合には使用者が適切な対策 を講ずるよう要求されることがあります。  
VCCI-A  
English translation: “This is a Class A product. In a domestic environment this product may cause radio  
interference, in which case the user may be required to take corrective actions.”  
Equipment labeled VCCI-A satisfies the limits of interference for Class A.  
N
 
Table of Contents  
All trademarks mentioned in this manual are the properties of their respective owners.  
68-1773-01 Rev. A  
06 09  
EDID 101D/EDID 101V • Table of Contents  
iii  
 
About this Manual  
This manual contains information about the Extron  
EDID 101D/EDID 101V, with instructions on how to mount and  
operate the unit. Throughout this manual EDID 101 is used to  
refer to the EDID 101D and EDID 101V. Where differences may  
occur, they are noted.  
About the EDID 101  
The EDID 101D and EDID 101V are compact, economical  
EDID Minderdevices that record and manage display EDID  
(Extended Display Identification Data). A source device  
normally uses EDID to identify the signal type (i.e. analog or  
digital), the native rate of the display, how to correctly output  
the preferred native timing, additional rates supported by the  
display, and various other information.  
The Extron EDID 101 is a standalone EDID Minder device that  
emulates EDID to a DVI or VGA source. It helps ensure the  
video source boots up correctly and constantly outputs video.  
The EDID 101 records the EDID from a display and supplies it to  
the video source. In addition, there are pre-programmed EDIDs  
matched with two refresh rates (50 and 60 Hz) and two signal  
types (digital and analog).  
EDID 101D/EDID 101V • Introduction  
1
 
 
Introduction  
EDID 101 Features  
EDID Minder — Enables continuous EDID communication  
to the input source. EDID provides information about  
a display identity. The EDID Minder continuous EDID  
communication helps ensure the source boots up properly  
and reliably outputs content to the display.  
EDID Record — Enables the device to record EDID directly  
from a display.  
Pre-programmed EDID — The EDID 101 contains  
pre-programmed EDIDs with the most common display  
native resolutions for both 50 and 60 Hz. Along with the  
native rate, each pre-programmed EDID also lists other  
common video rates for use by the video source.  
Configuring the EDID 101 rotary and DIP switches  
allow a user to select a pre-programmed EDID based on  
the native rate of a display (i.e. 1280x1024 @ 60 Hz)  
and a desired signal type (i.e. digital), but does not  
necessarily force a video source to output that rate. Since  
EDID is not limited to reporting a single video rate  
(i.e. the native rate), each Extron EDID also lists other  
common video rates for use by the video source.  
N
Powered from the video source — The EDID 101 is powered  
from a VGA or DVI video source for normal operation.  
An optional external 12 VDC power supply for remote  
learning capability is also available.  
Power LED — The side panel LED illuminates green when  
power is connected and flashes red during EDID  
recording.  
Compact size — Small form factor enables use in places where  
space is a premium.  
EDID 101D/EDID 101V • Introduction  
2
 
 
Mac-Mini  
EDID 101D  
DVI-DVI  
DVI-DVI  
DVI DA2  
DVI DISTRIBUTION AMPLIFIER  
DVI-DVI  
Projector  
DVI DA2  
EDID 101D  
VGA-VGA  
VGA-VGA  
(No EDID Passed)  
EDID 101V  
PC  
EDID to PC  
AUDIO IN  
COMPUTER IN  
RGB  
PEAKING  
LEVEL  
MTP SERIES  
Twisted Pair  
VGA-VGA  
Projector  
MTP RL 15 HD RS  
MTP 15 HD A D  
EDID 101V  
Typical EDID 101 applications  
EDID 101D/EDID 101V • Introduction  
3
 
Introduction, cont’d  
2
L
1
4
R
L
3
RS232  
2
R
1
UDIO  
A
OUTPUTS  
L
UDIO  
A
R
INPUTS  
H
1
R
TPUTS  
4
3
V
H
2
V
H
2
V
ON  
G
3
R
4
H
TS  
B
G
1
5
A
M
A
X
1
.
R
2
0-60Hz  
0-240V  
0
5
1
Extron  
Crosspoint 300 42 HVA  
Wideband Matrix Switcher  
Projector  
Flat Panel  
Display  
V
G
A
I
N P U T  
( S O  
U R C E  
E D I D 1 0 1 D  
)
V
G
A
I N P  
U T  
S O U R  
(
E D I D 1 0 1  
)
Y
A
L
C E  
)
D
)
Y
A
A
G
OUTPUT (DISP  
SPL  
V
(DI  
TPUT  
V
G
A
O
U
)
Y
A
(DISPL  
)
Y
A
A
G
OUTPUT  
SPL  
(DI  
V
T
VGA OUTPU  
Extron  
EDID 101V  
EDID Minder  
Extron  
EDID 101V  
EDID Minder  
PC  
Laptop  
Mac-Mini  
EDID 101D  
DVI-DVI  
DVI-DVI  
IN1508  
SCALING PRESENTATION SWITCHER  
INPUT  
OUTPUT RATE  
PIP  
PICTURE CONTROL  
IR  
CONT/  
COL/  
TNT  
1
2
3
4
5
6
7
8
ON  
SWAP  
CENTER SIZE  
BRT  
MENU  
ENTER  
VGA  
1024x852  
1024x1024  
366x768  
1365x1024  
UXGA  
720p  
SVGA  
XGA  
1080i  
1080p  
SXGA  
VGA-BNC  
Projector  
IN1508  
EDID 101D  
Typical EDID 101 applications  
EDID 101D/EDID 101V • Introduction  
4
 
Mounting the EDID 101  
The EDID 101 is housed in a 1/8 rack width, 3" deep, 1" high  
metal enclosure. The small form factor is ideal for connecting  
the EDID 101 between two devices that would otherwise be  
directly connected.  
After the EDID 101 is mounted, the side panel may be  
inconvenient or impossible to access for configuration. To  
avoid uninstalling, program it prior to mounting.  
See page 10, "EDID 101D/EDID 101V Operation" for  
programming details.  
N
Tabletop placement  
Attach the four included rubber feet to the bottom of the unit  
and place it in any convenient location.  
Rack mounting  
UL guidelines for rack mounting  
The following Underwriters Laboratories (UL) guidelines are  
relevant to the safe installation of the EDID 101 in a rack:  
1.  
Elevated operating ambient temperature — If the unit  
is installed in a closed or multi-unit rack assembly, the  
operating ambient temperature of the rack environment  
may be greater than room ambient temperature. Therefore,  
install the equipment in an environment compatible with  
the maximum ambient temperature (Tma: +122 °F, +50 ° C)  
specified by Extron.  
2.  
3.  
Reduced air flow — Install the equipment in the rack so  
the equipment gets adequate air flow for safe operation.  
Mechanical loading — Mount the equipment in the rack  
so that uneven mechanical loading does not create a  
hazardous condition.  
4.  
5.  
Circuit overloading — Connect the equipment to  
the supply circuit and consider the effect that circuit  
overloading might have on overcurrent protection and  
supply wiring. Give appropriate consideration to the  
equipment nameplate ratings.  
Reliable earthing (grounding) — Maintain reliable  
grounding of rack-mounted equipment. Pay particular  
attention to supply connections other than direct  
connections to the branch circuit (such as power strips).  
EDID 101D/EDID 101V • Installation and Operation  
5
 
 
Installation and Operation, cont’d  
Rack mounting procedures  
The unit can be mounted in the front or rear of any of these rack  
systems:  
RSF 123 rack shelf kit for 3.5" deep products  
(part #60-190-20)  
RSB 123 basic rack shelf kit for 3.5" deep products  
(part #60-604-20)  
RSU 126 universal rack shelf kit for 6" deep products  
(part #60-190-10)  
RSB 126 basic rack shelf kit for 6" deep products  
(part #60-604-10)  
RSU 129 universal rack shelf kit for 9.5" deep products  
(part #60-190-01)  
RSB 129 basic rack shelf kit for 9.5" deep products  
(part #60-604-01)  
To rack mount the EDID 101D/EDID 101V:  
1. If necessary, remove the rubber feet.  
2. Secure the EDID 101 to the shelf with two 4-40 x 3/16"  
screws in opposite corners of the base (see below).  
3. Install false faceplate(s) or other unit(s) to the rack shelf.  
4. Attach the shelf to the rack with the four provided  
10-32 x 3/4" bolts.  
1/4 Rack Width Front  
False Faceplate  
Use 2 mounting holes on  
opposite corners.  
(2) 4-40 x 3/16"  
Screws  
Rack mounting the EDID 101  
EDID 101D/EDID 101V • Installation and Operation  
6
 
 
Furniture mounting  
The EDID 101 can be mounted under furniture using optional  
mounting kit MBU 125 (part #70-077-01) as follows:  
1. Attach the mounting brackets to the EDID 101 with the  
provided machine screws as shown in the figure below.  
2. Hold the EDID 101 with the attached brackets against the  
underside of the table or other furniture. Mark the location  
of the screw holes in the brackets on the mounting surface.  
3. Drill 3/32" (2.4 mm) diameter pilot holes, 1/4" (6.3 mm)  
deep in the mounting surface at the marked screw locations.  
4. Insert #8 wood screws into the four pilot holes. Tighten each  
screw into the mounting surface until just less than 1/4" of  
the screw head protrudes.  
5. Align the mounting screws with the slots in the brackets and  
place the EDID 101 and brackets against the surface, with the  
screws through the bracket slots.  
6. Slide the EDID 101 slightly forward or back, then tighten all  
four screws to secure the unit in place.  
Mounting the EDID 101 under a desk  
When mounting the EDID 101 under a desk using an  
MBU 125, the EDID configuration switches located  
on the side of the product will no longer be accessible.  
Ensure the EDID 101 is configured prior to mounting.  
See page 10, "EDID 101D/EDID 101V Operation" for  
programming details.  
N
EDID 101D/EDID 101V • Installation and Operation  
7
 
 
Installation and Operation, cont’d  
Panel Features  
EDID 101D  
ON  
1
2
EDID  
SELECT  
DVI OUTPUT (DISPLAY)  
60  
Hz  
50  
DIGITAL  
SIGNAL  
ANALOG  
DVI INPUT (SOURCE)  
RECORD  
POWER  
12V  
0.4A MAX  
g
a b c d  
e
f
EDID 101V  
ON  
1
2
EDID  
SELECT  
VGA OUTPUT (DISPLAY)  
60  
Hz  
50  
VGA INPUT (SOURCE)  
RECORD  
POWER  
12V  
SPARE  
0.4A MAX  
EDID 101 Panel views  
Side panel  
Power LED — Dual-color multi-purpose LED:  
a
Green — Indicates power is connected from the 5 VDC pin  
of a DVI/VGA video source or by the optional 12 VDC  
power supply ( ).  
e
Flashing red — During the recording process, indicates a new  
EDID being written to memory, returning to solid green  
when the write completes.  
Record button — This recessed button is used to  
initiate recording of a connected display device EDID to  
user-programmable memory (position 0 on the rotary switch).  
b
c
DIP switch — Position 1 is used to select the vertical refresh  
frequency for the pre-programmed EDID. When switched to  
"Off", the EDID selected by rotary positions 1 through F are  
based on 50 Hz. When switched to "On", they are based on  
60 Hz (default position).  
Position 2, (not used on EDID 101V; labeled "Spare"), selects the  
signal format, digital or analog, for the pre-programmed EDID.  
EDID Rotary Switch — Position 0 of this 16 position rotary  
switch is used to record an EDID from a display.  
Positions 1-F select pre-programmed EDID resolutions.  
d
Configuring the EDID 101 rotary and DIP switches  
allow a user to select a pre-programmed EDID based on  
the native rate of a display (i.e. 1280x1024 @ 60 Hz)  
and a desired signal type (i.e. digital), but does not  
necessarily force a video source to output that rate. Since  
EDID is not limited to reporting a single video rate  
(i.e. the native rate), each Extron EDID also lists other  
common video rates for use by the video source.  
N
EDID 101D/EDID 101V • Installation and Operation  
8
 
 
Front and rear panels  
Power connector — An optional external 12 VDC power  
supply may be connected to this 2-pole, 3.5 mm captive screw  
connector.  
e
During normal operation the EDID 101 is powered  
using +5 VDC from pin 9 of a DDC compliant VGA  
source (EDID 101V) or pin 14 of a DVI source  
(EDID 101D).  
N
If the source is capable of providing power for the  
EDID 101, the green Power LED ( ) will light when  
a
the source is connected and powered on.  
When the EDID 101 is powered from a video source,  
there is no need to connect an external power supply.  
Input connector — EDID 101D – Female DVI-I.  
f
g
EDID 101V – Female D-Sub 15 pin.  
Output connector — EDID 101D – Female DVI-I.  
EDID 101V – Female D-Sub 15 pin.  
DVI-A to VGA adapters may be used to connect the  
EDID 101D to analog displays and sources having VGA  
connectors. EDID functionality, if the VGA source  
supports it, will remain available.  
N
The EDID 101 is a pass-through device and should be  
located as close to the input source as possible.  
The total length of DVI cabling, including input and  
output cables, connected to the EDID 101D should not  
exceed maximum recommended lengths for standard  
DVI applications.  
N
EDID 101D/EDID 101V • Installation and Operation  
9
 
 
Installation and Operation, cont’d  
EDID 101D/EDID 101V Operation  
The EDID 101 can either record EDID from a display device or a  
pre-programmed EDID can be selected using the rotary and DIP  
switches.  
Recording a display EDID  
To record a new EDID into memory:  
1.  
Turn the rotary switch ( ) to position 0.  
d
The DIP switch positions have no effect in this mode.  
N
2.  
Apply power to the EDID 101 by connecting a power  
source.  
If power is not available from a video source, an external  
12 VDC power supply can be used. The green LED will  
be lit when power is available.  
N
3.  
Connect the display device to the OutPut of the  
EDID 101 using a DVI (EDID 101D) or a VGA (EDID 101V)  
cable.  
To capture analog EDID on the EDID 101D, a DVI-A to  
VGA adapter must be used.  
N
4.  
Power on the display device.  
Although the EDID 101 supplies 5 VDC to power the  
EDID circuitry of a display device, power on the display  
device to ensure that data is being transmitted during  
the recording process.  
N
5.  
Press and hold the recessed record button ( ) until the  
b
LED flashes red rapidly, then release the button. The LED  
continues to flash red, then returns to solid green when  
the EDID data has been stored. The display can now be  
disconnected.  
If an external supply was used for recording, it can now  
be disconnected.  
N
6.  
Install the EDID 101 into the system.  
EDID 101D/EDID 101V • Installation and Operation  
10  
 
 
Using the pre-programmed Extron EDID  
Configuring the EDID 101 rotary and DIP switches allow  
N
a user to select a pre-programmed EDID based on the native  
rate of a display (i.e. 1280x1024 @ 60 Hz) and a desired  
signal type (i.e. digital), but does not necessarily force a video  
source to output that rate.  
Since EDID is not limited to reporting a single video rate  
(i.e. the native rate), each Extron EDID also lists other  
common video rates for use by the video source.  
1.  
2.  
Choose a resolution from Table 1 based on the native resolution  
of the display. Note the corresponding rotary switch position.  
4
To use the EDID, set the rotary switch ( ) to the  
position (1-F) selected in step 1. The switch clicks as  
it moves through the positions.  
d
C
Rotary Switch  
Resolution  
Position  
0
1
User Recorded EDID  
800x600  
2
1024x768  
3
1280x720  
4
1280x768  
5
1280x800  
6
1280x1024  
7
1360x768  
8
1366x768  
9
1400x1050  
A
B
C
D
E
1440x900  
1600x1200  
1680x1050  
1920x1080  
1920x1200  
Digital: Dual Link DVI  
Analog: Not Used  
F
Table 1 — Rotary Switch position  
When using a dual link DVI display with the EDID 101D  
(position F), only two resolutions will be shown to the video  
source, 1280x800 and 2560x1600.  
N
3.  
Set the first DIP switch ( ) based on the  
vertical refresh of the native rate of the display.  
(default is ON, 60 Hz).  
c
ON  
DIGITAL  
SIGNAL  
ANALOG  
60  
Hz  
50  
1
2
4.  
5.  
For the EDID 101D only, choose digital or  
analog based on the input signal format.  
Install the EDID 101 into the system.  
EDID 101D/EDID 101V • Installation and Operation  
11  
 
 
Reference Material  
Specifications  
If you use a DVI-A to 15-pin HD adapter, the EDID 101D can  
be used for analog signal pass-through.  
N
Video — EDID 101D, digital signals  
Maximum data rate....................... 10 Gbps (3.3 Gbps per color)  
Maximum pixel clock ................... 330 MHz (165 MHz per link)  
Resolution range ........................... Up to 2560x1600 @ 60 Hz  
Formats........................................... RGB and YCbCr digital video  
Standards........................................ DVI 1.0, EDID 1.3  
Video input — EDID 101D, digital signals  
Number/signal type..................... 1 dual or single link DVI-D  
Connectors ..................................... 1 female DVI-I  
Video output — EDID 101D, digital signals  
Number/signal type..................... 1 dual or single link DVI-D  
Connectors ..................................... 1 female DVI-I  
Video — EDID 101D, analog signals; EDID 101V  
Bandwidth...................................... 350 MHz (-3dB)  
Gain................................................. Unity  
Video input— EDID 101D, analog signals; EDID 101V  
Number/signal type..................... 1 analog VGA-UXGA RGBHV, RGBS,  
RGsB, RsGsBs  
Connector....................................... 1 female 15-pin HD  
Nominal level ................................ 0.7 Vp-p for RGB  
Minimum/maximum levels........ Analog: 0.3 V to 1.5 Vp-p with no offset  
Impedance...................................... 75 ohms  
Horizontal frequency.................... 15 kHz to 145 kHz  
Vertical frequency.......................... 30 Hz to 170 Hz  
Video output— EDID 101D, analog signals; EDID 101V  
Number/signal type..................... 1 analog RGBHV, RGBS, RGsB,RsGsBs  
(follows input)  
Connector....................................... 1 female 15-pin HD  
Minimum/maximum levels........ Follows input  
Impedance...................................... 75 ohms  
EDID 101D/EDID 101V • Reference Material  
12  
 
 
General  
Power.............................................. Supplied by the 5 V signal from a DVI  
source (pin 14), a VGA* source (pin 9), or  
from an external power supply  
*Some VGA source devices do not provide power output.  
N
External power supply................. 100 VAC to 240 VAC, 50-60 Hz, external; to  
12 VDC, 1 A, regulated  
Power input requirements........... 12 VDC, 0.05 A  
Temperature/humidity................ Storage: -40 to +158 °F (-40 to +70 °C) /  
10% to 90%, noncondensing  
Operating: +32 to +122 °F (0 to +50 °C) /  
10% to 90%, noncondensing  
Cooling ........................................... Convection, no vents  
Mounting  
Rack mount........................ Yes, with optional 1U rack shelf  
Enclosure type ............................... Metal  
Enclosure dimensions................... 1.0" H x 2.2" W x 3.0" D (one-eighth rack  
wide)  
(2.5 cm H x 5.6 cm W x 7.6 cm D)  
Product weight .............................. 0.4 lbs (0.2 kg)  
Shipping weight ............................ 2 lbs (1 kg)  
Vibration......................................... ISTA 1A in carton (International Safe  
Transit Association)  
Regulatory compliance  
Safety................................... CE, c-UL, UL  
EMI/EMC .......................... CE, C-tick, FCC Class A, ICES,  
VCCI Class A  
Environmental................... Complies with the appropriate  
requirements of RoHS, WEEE  
MTBF............................................... 30,000 hours  
Warranty......................................... 3 years parts and labor  
All nominal levels are at 10%.  
N
N
Specifications are subject to change without notice.  
EDID 101D/EDID 101V • Reference Material  
13  
 
Reference Material, cont’d  
Included Parts  
These items are included in each order for an EDID 101:  
Included parts  
Replacement  
part number  
EDID 101D  
-or- EDID 101V  
60-990-01  
60-991-01  
(4) Rubber feet (unattached)  
(2) Strips of Velcro (unattached)  
EDID 101D/EDID 101V Setup Guide  
Accessories  
Accessories  
Part number  
70-775-01  
PS 1210C 12 VDC, 1 A power supply  
RSU 129, universal rack shelf kit for 9.5"  
deep products (gray)  
60-190-01  
RSB 129, basic rack shelf kit for 9.5" deep  
products, black, gray  
60-604-01, -02  
60-190-10  
RSU 126, universal rack shelf kit for  
6" deep products  
RSB 126, basic rack shelf kit for 6" deep  
products  
60-604-11  
RSF 123, rack shelf kit for 3.5" deep  
products (with faceplates)  
60-190-20  
RSB 123, basic rack shelf kit for 3.5" deep  
products, black, gray  
60-604-20, -21  
MBB 100, Back of the Rack mounting kit  
MBU 125, Under-desk mounting kit  
70-367-01  
70-077-01  
EDID 101D/EDID 101V • Reference Material  
14  
 
 
Extron Warranty  
Extron Electronics warrants this product against defects in materials and  
workmanship for a period of three years from the date of purchase. In the event of  
malfunction during the warranty period attributable directly to faulty workmanship  
and/or materials, Extron Electronics will, at its option, repair or replace said products  
or components, to whatever extent it shall deem necessary to restore said product to  
proper operating condition, provided that it is returned within the warranty period,  
with proof of purchase and description of malfunction to:  
USA, Canada, South America,  
and Central America:  
Extron Electronics  
1001 East Ball Road  
Anaheim, CA 92805  
U.S.A.  
Japan:  
Extron Electronics, Japan  
Kyodo Building, 16 Ichibancho  
Chiyoda-ku, Tokyo 102-0082  
Japan  
Europe, Africa, and the Middle East:  
Extron Europe  
Hanzeboulevard 10  
3825 PH Amersfoort  
The Netherlands  
China:  
Extron China  
686 Ronghua Road  
Songjiang District  
Shanghai 201611  
China  
Asia:  
Middle East:  
Extron Asia  
Extron Middle East  
Dubai Airport Free Zone  
F12, PO Box 293666  
United Arab Emirates, Dubai  
135 Joo Seng Road, #04-01  
PM Industrial Bldg.  
Singapore 368363  
Singapore  
This Limited Warranty does not apply if the fault has been caused by misuse,  
improper handling care, electrical or mechanical abuse, abnormal operating  
conditions or non-Extron authorized modification to the product.  
If it has been determined that the product is defective, please call Extron and ask for  
an Applications Engineer at (714) 491-1500 (USA), 31.33.453.4040 (Europe), 65.383.4400  
(Asia), or 81.3.3511.7655 (Japan) to receive an RA# (Return Authorization number).  
This will begin the repair process as quickly as possible.  
Units must be returned insured, with shipping charges prepaid. If not insured, you  
assume the risk of loss or damage during shipment. Returned units must include the  
serial number and a description of the problem, as well as the name of the person to  
contact in case there are any questions.  
Extron Electronics makes no further warranties either expressed or implied with  
respect to the product and its quality, performance, merchantability, or fitness for  
any particular use. In no event will Extron Electronics be liable for direct, indirect,  
or consequential damages resulting from any defect in this product even if Extron  
Electronics has been advised of such damage.  
Please note that laws vary from state to state and country to country, and that some  
provisions of this warranty may not apply to you.  
 
Extron USA - West Extron USA - East Extron Europe  
Extron Asia  
Extron Japan  
Extron China  
Extron Middle East  
Headquarters  
+800.633.9876  
+800.3987.6673  
+800.7339.8766  
+81.3.3511.7655  
+81.3.3511.7656 FAX  
+400.883.1568  
+971.4.2991800  
+971.4.2991880 FAX  
Inside USA / Canada Only  
Inside Europe Only  
Inside Asia Only  
Inside China Only  
+800.633.9876  
Inside USA / Canada Only  
+1.919.863.1794  
+1.919.863.1797 FAX  
+31.33.453.4040  
+31.33.453.4050 FAX  
+65.6383.4400  
+65.6383.4664 FAX  
+86.21.3760.1568  
+86.21.3760.1566 FAX  
+1.714.491.1500  
+1.714.491.1517 FAX  
© 2009 Extron Electronics. All rights reserved.  
 

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