Cradlepoint Cell Phone Accessories PS6PMCW User Manual

Cellular Modem Charging Cradle  
User Guide  
Part Number: PS6PMCW  
 
Table of Contents  
Introduction............................................................................................4  
About the Modem Charging Cradle ....................................................4  
Minimum Requirements......................................................................4  
Product Registration...........................................................................4  
More about the Box Contents.............................................................4  
Chapter 1 – Preparing the Modem Charging Cradle............................6  
Installation Overview ..........................................................................6  
Preparing the Modem Charging Cradle for First Use..........................6  
Configuring the Network Manager for Modem Communication...........6  
Making the Connection.......................................................................7  
Chapter 2 – Product/Technical Support ...............................................8  
Product Support .................................................................................8  
Technical Support ..............................................................................8  
Appendix A – Regulatory Information ..................................................9  
Appendix B – Warranty........................................................................10  
Glossary................................................................................................11  
User’s Guide for Modem Charging Cradle PS6PMCW  
3
 
Introduction  
About the Modem Charging Cradle  
The Modem Charging Cradle enables a connection to a remote server  
using the GPRS service of the GSM cellular network. Palm Tungsten E2  
handheld users can access and transfer critical information as easily as  
making a phone call. The cradle communicates via serial transmission  
with the Palm handheld. Before it can transfer data over the cellular  
network, the cradle will require third party software to be installed on the  
handheld.  
NOTE  
Palm does not support HotSync over a serial connection, thus  
HotSync is not a supported application for this device.  
Minimum Requirements  
The following minimum requirements must be met for the network,  
handheld and desktop computer to work together:  
Palm Tungsten E2 or compatible handheld  
Power Adapter  
Modem Charging Cradle  
SIM card with activated data plan  
Product Registration  
Thank you for purchasing this Cradlepoint product. We strongly  
encourage you to register this product so that we may keep you notified  
of pertinent updates and relevant product information. Failure to register  
does not diminish your warranty rights. We provide free product support  
to registered users for the first 90 (ninety) days from the purchase date.  
More about the Box Contents  
Modem Charging Cradle  
The Modem Charging Cradle is designed for and communicates serially  
with the Palm Tungsten E2 or compatible handheld.  
The cradle’s custom-designed mechanical interface connects to the  
handheld in the front, and connects to required services using its three  
rear connections:  
A power receptacle for its power adapter  
Connector for Quad-band antenna  
SIM Card Receptacle  
User’s Guide for Modem Charging Cradle PS6PMCW  
4
 
Front View  
Rear View  
1
2
Palm  
1
multi-Connector Interface  
2
3
Antenna Connector  
SIM Card Receptacle and  
ejector pin  
3
4
4
DC Power Receptacle  
Power Adapter  
The supplied power adapter is specifically designed for use with the  
Modem Charging Cradle.The power adapter converts standard household  
outlet voltage to the direct current voltage needed to power the cradle.  
Specifications: DC 5.0V, 3.0A  
NOTE  
The Modem Charging Cradle may only be used with  
the following power adapters:  
Phihong Electronics Co., Ltd., Model PSA15R-050P.  
(Cradlepoint p/n 190438-000)  
User’s Guide for Modem Charging Cradle PS6PMCW  
5
 
Chapter 1 – Preparing the Modem Charging Cradle  
Installation Overview  
Before using the Modem Charging Cradle, its hardware and software  
must be properly configured.  
We have provided a step-by-step procedure to help you properly  
configure your new Modem Charging Cradle. The procedure is divided  
into two major tasks.  
Preparing the cradle for first use, and  
Configuring the Network Manager to communicate via the Modem  
Charging Cradle.  
Preparing the Modem Charging Cradle for First Use  
Perform the following steps:  
1. Connect the Antenna to the Modem Charging Cradle until it is  
finger tight. Slide the rubber sleeve over the antenna so that it  
covers the metal connector on the cradle. Now bend the antenna  
so that it is pointing upward.  
2. Insert your SIM card into the SIM card receptacle.  
a. With the tip of a pen or stylus push the ejector pin inward  
until the SIM tray is released. Pull the tray out from the  
Modem Charging Cradle.  
b. Place the SIM card into the tray so that the gold contacts of  
the SIM are visible and the notched corner of the card  
matches the notched corner of the tray.  
c. Reinsert the SIM tray into the Modem Charging Cradle.  
3. Connect the Modem Charging Cradle to Line Power using the  
supplied power adapters listed on page 5  
NOTE  
The SIM must have an active data plan.  
Configuring the Network Manager for Modem  
Communication  
Perform the following steps:  
1. Configure the Palm Tungsten E2 to work with the Modem  
Charging Cradle and a Cingular Data Plan:  
Open Prefs from the Palm OS Main Menu.  
Select Communication Connection.  
User’s Guide for Modem Charging Cradle PS6PMCW  
6
 
Create a new connection using these settings:  
Name:  
Custom  
Connect to: Modem  
Via:  
Cradle/Cable  
Dialing:  
TouchTone  
Select Details  
Speed:  
57,600 bps  
Flow Ctl: Off  
Init String: +CGDCONT=1,”IP”,”isp.cingular”;  
Select OK to save the details, then OK to save a new  
connection  
Open Preferences from the Palm OS Main Menu  
Select Communication  
Network then insert these settings:  
Service:  
Password: CINGULAR1  
Connection: Custom  
Phone: *99***1#  
Cradle  
Select Details:  
Connection Type:  
PPP  
Idle Timeout:  
Query DNS:  
IP Address:  
Never  
Checked  
Checked Automatic  
Select Script:  
Verify the only Script is :  
End  
Select OK  
Select OK  
Select Done.  
Making the Connection  
Perform the following steps:  
1. Turn on the Palm Tungsten E2.  
2. Place the Palm Tungsten E2 into the Modem Charging Cradle  
3. The cradle LED should alternately flash Green and Orange for  
approximately15-20 seconds and then go solid Green. The  
system is now ready to make a connection.  
a. Open Prefs from the Palm OS Main Menu.  
b. Select Communication  
c. Select Connect  
Network  
4. Once the connection is established you can access the internet.  
User’s Guide for Modem Charging Cradle PS6PMCW  
7
 
Chapter 2 – Product/Technical Support  
Product Support  
We are committed to providing our customers with first-class customer  
service and technical support. You can receive product support in a  
variety of ways:  
North America Product Support  
Cradlepoint Inc.  
1199 Shoreline Lane  
Boise, ID 83702  
Phone:  
Fax:  
(208) 424-5054  
(208) 429-6852  
E-mail:  
Web:  
Technical Support  
For additional information, please refer to the documentation that came  
with the Palm Tungsten E2. If you need additional assistance, you can  
contact technical support via e-mail at: [email protected] or  
directly by phone at (208) 424-5054 and follow the voice prompts to our  
Technical Support personnel.  
Before calling us, please have the following information ready:  
Your name, email address, and phone number  
Your Modem Charging Cradle’s model number  
Your Modem Charging Cradle’s serial number  
NOTE  
The Modem Charging Cradle serial number can be  
found on the product label on the underside of the  
cradle.  
The handheld’s make and model (e.g., Palm Tungsten E2)  
A detailed problem description  
User’s Guide for Modem Charging Cradle PS6PMCW  
8
 
Appendix A – Regulatory Information  
This device is designed to be compliant with rules and regulations in  
locations it is sold and will be labeled as required.  
CAUTION  
The Cradlepoint Regulatory Engineering Department  
must approve changes or modifications not covered in  
this user guide in writing. Changes or modifications  
made without written approval may void the user  
authority to operate this equipment.  
FCC  
This device complies with Part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation  
Cradlepoint, Inc. is not responsible for radio/TV interference caused by  
using unauthorized cables or by making unauthorized changes to this  
equipment.  
European Union  
This device complies with all requirements of the following specifications:  
EN301 489-1 V1.4.1, EN301 489-7 V1.2.1, EN301 511 V9.0.2,  
3GPP TS51.010-1 v6.2.1, EN60950-1:2001.  
User’s Guide for Modem Charging Cradle PS6PMCW  
9
 
Appendix B – Warranty  
Cradlepoint, Inc. warrants this product against defects in materials and  
workmanship to the original purchaser (or the first purchaser in the case of the  
remanufactured product being sold) for a period of one (1) year from the date of  
shipment. This warranty is limited to a repair or replacement of the product. To  
obtain warranty service, the purchaser must first call Cradlepoint, Inc. for an RMA  
number, then return the product to Cradlepoint, Inc. for repair or replacement.  
Purchaser shall prepay shipping charges for products returned to Cradlepoint,  
Inc. Cradlepoint, Inc. will pay for return of the products to purchaser, except that  
purchaser shall pay all shipping charges, duties, and taxes for products returned  
to Cradlepoint, Inc. from a country other than the United States.  
Cradlepoint, Inc. makes no other warranty of any kind with regard to this material.  
Cradlepoint, Inc. shall not be liable for errors contained herein or for incidental or  
consequential damages in connection with the furnishing, performance, or use of  
this material.  
Within thirty (30) days of receipt should the product fail for any reason other than  
damage due to customer negligence; purchaser has the right to return the  
product for a full refund of the purchase price. If the purchaser wishes to upgrade  
or convert to another Cradlepoint, Inc. product within the thirty (30) day period,  
purchaser has the right to return the product and apply the full purchase price  
toward the purchase of the other product. Any other return will be subject to  
Cradlepoint, Inc.’s existing restocking policy.  
CRADLEPOINT, INC. WARRANTS THAT THIS PRODUCT IS NEW OR HAS  
BEEN REMANUFACTURED TO MEET NEW STANDARDS USING NEW OR  
SERVICEABLE USED PARTS. MOBILITY, INC. MAKES NO OTHER  
WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS  
PRODUCT. MOBILITY, INC. SPECIFICALLY DISCLAIMS THE IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE.  
Some states or provinces do not allow limitations on how long an implied  
warranty lasts, so the above limitation or exclusion may not apply to you.  
THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE AND  
EXCLUSIVE REMEDIES. IN NO EVENT SHALL CRADLEPOINT, INC. BE  
LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON  
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.  
User’s Guide for Modem Charging Cradle PS6PMCM  
10  
 
Glossary  
GSM. Global System for Mobile communications  
Modem. A device for transmitting data over telephone infrastructure.  
PPP. The Point-to-Point Protocol. This is a communications protocol that  
was defined in RFC 1661, as the Internet standard for transmitting  
network layer IP packets over serial point-to-point links.  
User’s Guide for Modem Charging Cradle PS6PMCM  
11  
 

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